When the temperature dips below freezing, know what to do if you experience water damage from frozen pipe bursts.
When the outside temperature drops below 20 degrees F, exposed plumbing pipes have a greater chance of freezing. The main situations we have seen frozen pipe bursts which caused water damage here in Nashville include:
Don’t wait to clean up water from a burst pipe. For a fast 24/7 response from certified professionals, specialized drying equipment, and guaranteed and documented results call Tier Restoration today!
Reach a live person and get the help you need right away when you call Tier Restoration.
Tier Restoration works with all insurance companies and can help you navigate the claim process.
We use third-party inspectors, advanced testing equipment, and detailed procedures to make sure all moisture is dried and treated.
According to the IICRC S500, Standards for Water Damage Restoration, water damage from frozen and burst pipes would be considered Category 1. That means most wet materials can be dried out safely, without concern of contamination (compared to Category 3 water damage from groundwater flood or sewage, in which case most non-structural materials would need to be removed) if the restoration process is quickly completed.
If the burst pipe cleanup is small enough to handle yourself, follow our thorough investigation process, which includes finding the perimeter of the water damage and searching for trapped water. Water can be trapped in cavities, vapor barriers, and layers. Moisture meters can show how wet materials get during water damage and when they are dry.
If you are unsure about where the water is hiding or how to confirm that no water-damaged materials will grow mold, call Tier Restoration to be your burst pipe cleanup company.
Should you let the faucets drip? Yes, especially if the supply lines to that faucet are exposed to the weather, in an exterior wall, or are not insulated.
The burst pipe leak doesn’t occur where it is frozen. The pipe burst splits from the water pressure between where it freezes and the closed faucet. So opening the faucet a little gives the water room to expand if it freezes. You want to open the faucet faster than a drip but slower than a heavy stream to make sure it is open enough to allow for expansion.
Pipes exposed to the weather in a ventilated attic or crawlspace must be insulated as much as possible. Pre-formed 1/2″ insulation is available at home improvement stores, but that may not be enough. Closed cell foam and fiberglass pipe insulation have a higher R-value and are available online or from specialty stores.
Thermostatically controlled heat tape can be wrapped around especially vulnerable pipes for maximum protection when relocation of the pipes is not an option.
We will respond immediately to your water damage emergency.
Fully licensed, certified, & insured, we'll restore your property correctly.
We'll take it from here, and will work with your insurance to process your claim.
Generally, standard property insurance covers loss from frozen or burst pipes. Tier Restoration uses industry-standard software for pricing and has an excellent process for ensuring the insurance company covers everything it should. For fast response, 24/7, certified professionals, specialized drying equipment, and guaranteed and documented results, call Tier Restoration for frozen and burst pipe cleanup!
TOP notch folks. Called and got an immediate response. I called them in a hurry and they showed up the next morning to do a mold test. Very helpful and professional and I will use them again!!!
I had nothing but a wonderful experience with Tier. They were on time,very friendly and knew exactly what they were doing. I had a spot that I'd had for 4 year on my carpet and figured I would have to replace that carpet but they got it out after a couple of tries. I was truly amazed. Alex, the manager, I'd worked with before and I can't say enough good things about him. He's always there when you need him with a solution for whatever your problem is. He has a very positive attitude and is great to be around. All in all my experience was fantastic!
I honestly believe you won't find a better company to work on your home than TIER. Alex has always given me more than fair estimates and exceeded all my expectations with the final product.
Most recently, TIER installed an interior french drain in my house. Alex came out to my house through all stages of the project. He even did a final walk through and decided that he was not satisfied yet and told me he would send his guys out to bring it to his standards. I can't stress how rare this is.
Until working with Alex and TIER, I had not found a company in Nashville that I trusted. They are the only company in Nashville I would feel comfortable recommending to a friend.
Greg Lewis Tier Restoration is committed to doing the best work. The company's slogan, “Experience The Next Level” really describes Greg's work ethic as a professional in his field. He is a great resource for folks who need help with their homes. Greg and his team are folks to be trusted!
I've been selling homes for over 30 years and have owned rental properties for over 10 years. Tier Restoration is by far the best company of its kind I have ever used. As a real estate Broker selling hundreds of homes a year it is empowering to have a company as competent and professional as Greg Lewis and his crews. As a landlord I have personally used them twice in the past 12 months on major situations. The kind of challenges that would cause many to lose sleep over. In both cases Alex took my fear and concerns I was facing and extinguished them all by his consistent timely communication and professional awareness throughout the process to completion.
From simple duct cleaning to major foundation and crawl space repair and remediation there is only 1 company that I call. They are simply the best!
The Tier group were amazing!! From the moment they walked in my front door, I knew we were going to be in good hands. The work was professionally done, and the communication was outstanding. Don't waste your time looking at other restoration companies, choose Tier and have that peace of mind that we had!!
Alex and his team are amazing to work with. Everyone is courteous, on time, and thorough in their work. Alex stops by to personally check on his crew and talk with the homeowner. I highly recommend Tier Restoration and will certainly use them again and again.