Tier Restoration is the top-rated water damage professional company in Nashville. We work with all insurance companies and can help you navigate the claim process.
Water damage is a serious threat to your property. Quick action is necessary to minimize the spread of the water, limiting damage and reducing the risk of mold growth. That’s why we are available 24/7 – call us as soon as possible!
We work with all insurance companies and can help you navigate the claim process. We make sure you get everything you deserve while working with the insurance adjuster. We use industry-standard estimating programs and processes to ensure you are fully compensated for your property loss.
Our water damage professionals are on-call around the clock. We will respond as soon as possible.
The drying plan for your property includes a combination of extraction equipment, fans, dehumidifers, and speciality equipment.
We have the equipment, personnel, and expertise on hand to handle most jobs, as well as access to resources through our networks for an unlimited amount of help and equipment.
Our slogan at Tier is “Experience The Next Level,” and we have the reviews on Google, Angie’s List, Facebook, and BBB to prove it. We specialize in making sure you are treated properly by your insurance company. We work with all Insurance companies to resolve difficult claims and can bring in the big guns if necessary. Sometimes insurance adjusters will get too aggressive at saving money to the point of ripping off their customer. We know how to help get you what you deserve.
Tier Restoration uses the PCL System to thoroughly investigate and inspect your water damage. After all impacted areas are identified, we will create a customize extraction, drying, and dehumidfying plan to restore your property back to normal:
We first scan the area with a Thermal Imaging Camera to find the perimeter of the water. Do you want to guess which way water can travel? We found it goes down, sideways, and up. Water can travel across framing behind walls then show up on the other side of the room. Standing water can wick up drywall at the rate of more than one inch per hour. While scanning, a moisture meter is used to verify if something is wet. We do this until the horizontal and vertical perimeter is identified.
Water damage is frequently found in cavities like: under stairs, wall voids, elevator shafts, conduit, box framing, and sleeper floors. These must be opened to allow for evaporation.
Water also gets trapped in layers of building materials, like wallpaper, floor covering and subfloor layers, drywall layers, built-in furniture on walls and floors, trim pieces like base and casing, and laminated structural boards. These are removed when possible. We use penetrating meters to document thorough drying when they are structural and cannot be removed.
Extraction is the key to rapid drying. We utiliize a variety of equipment for different drying purposes including:
Tier Restoration uses specialized equipment for the drying process, including heat source drying, wood floor drying mats, cavity injection systems, low and high-velocity air movers. For dehumidification, low-grain refrigerant and desiccant systems are used.
There is a lot more to preventing mold growth in a water damage than running some fans and dehumidifiers for a while until it seems dry. Always work with a professional that takes the necessary steps to locate and remove all excessive moisture. We actively monitor mositure throughout the drying process using:
Most places can be dried in 3 to 7 days. Sometimes concrete and thick or laminated structures that are saturated can take several weeks to get back to their pre-loss moisture content.

We will respond immediately to your water damage emergency.

Fully licensed, certified, & insured, we'll restore your property correctly.

We'll take it from here, and will work with your insurance to process your claim.
Tier Restoration is a top-rated restoration contractor with certifications and training from ACAC, IICRC, NADCA and is licensed by the State of Tennessee Department of Agriculture in C-14, the mold remediation designation. The owner, Greg Lewis, is a Nashville native, has over 30 years of experience in mold and water damage experience, board certification through A.C.A.C., and hires and trains only top-quality people.
With a million dollars of liability insurance, pollution insurance, and workers comp, an A+ BBB rating, and the best reviews from Google and Angie’s List, you can be assured you are calling a professional restoration company.