Water Damage Restoration Services Company

Water Damage Restoration Services Nashville

Tier Restoration is the top-rated water damage professional company in Nashville. We work with all insurance companies and can help you navigate the claim process. 

Emergency Help When Your Property Suffers Water Damage

Water damage is a serious threat to your property. Quick action is necessary to minimize the spread of the water, limiting damage and reducing the risk of mold growth. That’s why we are available 24/7 – call us as soon as possible!

We work with all insurance companies and can help you navigate the claim process. We make sure you get everything you deserve while working with the insurance adjuster. We use industry-standard estimating programs and processes to ensure you are fully compensated for your property loss.

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Emergency Response

Our water damage professionals are on-call around the clock. We will respond as soon as possible.

Advanced Equipment

The drying plan for your property includes a combination of extraction equipment, fans, dehumidifers, and speciality equipment.

We Handle All Size Losses

We have the equipment, personnel, and expertise on hand to handle most jobs, as well as access to resources through our networks for an unlimited amount of help and equipment.

We Work With All Insurance Companies

Our slogan at Tier is “Experience The Next Level,” and we have the reviews on Google, Angie’s List, Facebook, and BBB to prove it. We specialize in making sure you are treated properly by your insurance company. We work with all Insurance companies to resolve difficult claims and can bring in the big guns if necessary. Sometimes insurance adjusters will get too aggressive at saving money to the point of ripping off their customer. We know how to help get you what you deserve.

How We Evaluate and Eliminate Water Damage

Tier Restoration uses the PCL System to thoroughly investigate and inspect your water damage. After all impacted areas are identified, we will create a customize extraction, drying, and dehumidfying plan to restore your property back to normal:

We first scan the area with a Thermal Imaging Camera to find the perimeter of the water. Do you want to guess which way water can travel? We found it goes down, sideways, and up. Water can travel across framing behind walls then show up on the other side of the room. Standing water can wick up drywall at the rate of more than one inch per hour. While scanning, a moisture meter is used to verify if something is wet. We do this until the horizontal and vertical perimeter is identified.

Water damage is frequently found in cavities like: under stairs, wall voids, elevator shafts, conduit, box framing, and sleeper floors. These must be opened to allow for evaporation.

Water also gets trapped in layers of building materials, like wallpaper, floor covering and subfloor layers, drywall layers, built-in furniture on walls and floors, trim pieces like base and casing, and laminated structural boards. These are removed when possible. We use penetrating meters to document thorough drying when they are structural and cannot be removed.

Extraction is the key to rapid drying. We utiliize a variety of equipment for different drying purposes including:

  • Sewage extraction pump trucks
  • Extraction wands
  • In special cases, 2″ gasoline powered trash pumps like used to drain a pond
  • Riding water extractors
  • Wood floor drying mats
    high-rise portable units

Tier Restoration uses specialized equipment for the drying process, including heat source drying, wood floor drying mats, cavity injection systems, low and high-velocity air movers. For dehumidification, low-grain refrigerant and desiccant systems are used.

There is a lot more to preventing mold growth in a water damage than running some fans and dehumidifiers for a while until it seems dry. Always work with a professional that takes the necessary steps to locate and remove all excessive moisture. We actively monitor mositure throughout the drying process using: 

  • Thermal imaging cameras
  • Moisture meters
  • Thermo-hygrometers

Most places can be dried in 3 to 7 days. Sometimes concrete and thick or laminated structures that are saturated can take several weeks to get back to their pre-loss moisture content.

It's Easy To Get Help for Water Damage

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Call Now

We will respond immediately to your water damage emergency.

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Expert Help

Fully licensed, certified, & insured, we'll restore your property correctly.

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We'll take it from here, and will work with your insurance to process your claim.

Choose Top Rated Water Damage Restoration Services Nashville

Tier Restoration is a top-rated restoration contractor with certifications and training from ACAC, IICRC, NADCA and is licensed by the State of Tennessee Department of Agriculture in C-14, the mold remediation designation. The owner, Greg Lewis, is a Nashville native, has over 30 years of experience in mold and water damage experience, board certification through A.C.A.C., and hires and trains only top-quality people. 

With a million dollars of liability insurance, pollution insurance, and workers comp, an A+ BBB rating, and the best reviews from Google and Angie’s List, you can be assured you are calling a professional restoration company.

What People Are Saying About Us

Derrick Miller

TOP notch folks. Called and got an immediate response. I called them in a hurry and they showed up the next morning to do a mold test. Very helpful and professional and I will use them again!!!

Rosaline Sweat

I had nothing but a wonderful experience with Tier. They were on time,very friendly and knew exactly what they were doing. I had a spot that I'd had for 4 year on my carpet and figured I would have to replace that carpet but they got it out after a couple of tries. I was truly amazed. Alex, the manager, I'd worked with before and I can't say enough good things about him. He's always there when you need him with a solution for whatever your problem is. He has a very positive attitude and is great to be around. All in all my experience was fantastic!

Josh Morris

I honestly believe you won't find a better company to work on your home than TIER. Alex has always given me more than fair estimates and exceeded all my expectations with the final product.

Most recently, TIER installed an interior french drain in my house. Alex came out to my house through all stages of the project. He even did a final walk through and decided that he was not satisfied yet and told me he would send his guys out to bring it to his standards. I can't stress how rare this is.

Until working with Alex and TIER, I had not found a company in Nashville that I trusted. They are the only company in Nashville I would feel comfortable recommending to a friend.

Melinda Hickey

Greg Lewis Tier Restoration is committed to doing the best work. The company's slogan, “Experience The Next Level” really describes Greg's work ethic as a professional in his field. He is a great resource for folks who need help with their homes. Greg and his team are folks to be trusted!

Monte Mohr

I've been selling homes for over 30 years and have owned rental properties for over 10 years. Tier Restoration is by far the best company of its kind I have ever used. As a real estate Broker selling hundreds of homes a year it is empowering to have a company as competent and professional as Greg Lewis and his crews. As a landlord I have personally used them twice in the past 12 months on major situations. The kind of challenges that would cause many to lose sleep over. In both cases Alex took my fear and concerns I was facing and extinguished them all by his consistent timely communication and professional awareness throughout the process to completion.
From simple duct cleaning to major foundation and crawl space repair and remediation there is only 1 company that I call. They are simply the best!

The Evans Family

The Tier group were amazing!! From the moment they walked in my front door, I knew we were going to be in good hands. The work was professionally done, and the communication was outstanding. Don't waste your time looking at other restoration companies, choose Tier and have that peace of mind that we had!!

Tracy Snow

Alex and his team are amazing to work with. Everyone is courteous, on time, and thorough in their work. Alex stops by to personally check on his crew and talk with the homeowner. I highly recommend Tier Restoration and will certainly use them again and again.